💡 For Business Owners If you sell anything custom — hats, shirts, signs, jewelry, mugs — you know the pain. A customer loves your product but wants it their way. So they email. And email. And email. Here is how to make that stop. You open your inbox on Monday morning and there they are. […]
admin
NP Matrix: Troubleshooting the 3D Viewer and Variation Wizard
⚙️ Setup & Reference — Series 4 of 4 This page covers the most common issues encountered when setting up the NP 3D Viewer and Variation Wizard, along with their causes and fixes. NP 3D Viewer Issues Symptom Likely Cause Fix Viewer shows blank / white canvas Model URL is inaccessible or returns 403/404 Verify […]
NP Matrix: Setting Up WooCommerce Attributes for the Variation Wizard
⚙️ Setup & Reference — Series 3 of 4 The NP Variation Wizard reads options from WooCommerce product attributes. Each wizard slide maps to an attribute (e.g. pa_color, pa_size). Setting up the right attributes before building your wizard slides ensures the wizard pulls the correct options and terms. Step 1 — Create Global Attributes Go […]
NP Matrix: Preparing and Hosting Your 3D GLB Files
⚙️ Setup & Reference — Series 2 of 4 The NP 3D Viewer displays .glb files — the binary form of the GLTF 3D format. How you name materials inside the file and where you host it both affect how the viewer and Variation Wizard work. Getting this right before uploading saves significant troubleshooting later. […]
NP Matrix: Installing and Activating the Plugins
⚙️ Setup & Reference — Series 1 of 4 The NP Matrix suite consists of up to 5 WordPress plugins. They must be installed in a specific order to avoid dependency errors. NP Core must always be activated first — it provides shared services that the other plugins depend on. Plugin Install Order # Plugin […]
NP Matrix: Simple 3D vs Full Wizard — Choosing the Right Product Mode
🔀 Setup & Reference Product Mode is the single setting that determines whether a product uses the standard WooCommerce checkout flow or the NP Variation Wizard guided configurator. Set it in the NexPoint 3D Configurator metabox on the product edit page. Side-by-Side Comparison Simple 3D Full Wizard Add-to-cart UI Standard WooCommerce dropdowns + Add to […]
NP Variation Wizard: Summary Slide — Review and Add to Cart
🎨 Variation Wizard — Series 7 of 7 The summary slide is always the final step of any wizard. It displays a read-only review of every selection the customer made — color, style, text, quantities — alongside the product price. The Add to Cart button lives here. Customers can go back to any previous step […]
NP Variation Wizard: Size-Qty Slide — Per-Size Bulk Ordering
🎨 Variation Wizard — Series 6 of 7 The size-qty slide presents a quantity input for each available size simultaneously. Customers can order multiple sizes in one step — entering 3 Smalls, 5 Mediums, and 2 Larges in one view. The running total updates live as they type. This is designed for team orders, bulk […]
NP Variation Wizard: Text Slide — Custom Text and Engraving
🎨 Variation Wizard — Series 5 of 7 The text slide presents a text input field where customers can enter custom personalization — a name, number, engraving message, team name, or any other free-form text. The entered value is stored as WooCommerce order line-item meta and appears on the order details, emails, and admin views. […]
NP Variation Wizard: Image Slide — Visual Option Grid
🎨 Variation Wizard — Series 4 of 7 The image slide presents product options as a grid of thumbnail images. Each image maps to a WooCommerce attribute term. Customers tap an image to select it. Ideal for logo selection, pattern choices, graphic options, or any decision where the visual itself communicates better than a label […]